PRACTICAL INFORMATION
BOOKINGS + CANCELLATIONS
• Always reserve your spot in advance via your Momoyoga account. Space is limited, please do not show up without a reservation
• Can’t make it? Cancel at least 8 hours before class—before 22:00. Check in with yourself the evening before and sign out then, giving people on the waiting list a chance to join
• For single classes (valid 1 month), cancel on time via your Momoyoga account to retain your credit
• Late cancellations (within 8 hours) are for emergencies only (illness, menstruation, family)
• No-shows (missing class without cancelling) are strongly discouraged. Please avoid this, check in with yourself the evening before and sign out then, giving people on the waiting list a chance to join
• Once booked, stay committed—be consistent rather than indecisive
WAITING LIST
• When a class is full, join the waitlist
• If a space opens, the next in line is automatically added and notified via email
• Yogis can be moved from the waitlist to the class up to 8 hours before the class starts
• Waitlist placement isn’t visible and there’s no limit to how many can join the waitlist
NEW TO BOOKING WITH US?
• Register on Momoyoga using your real name, email, and phone number. We require this information so that we can contact you in case of emergencies (eg. last minute schedule changes). Your personal information will be kept private.
• You can not share a Momoyoga account—each person has their own account.
• No refunds, except when we cancel a class (e.g. teacher unavailable)
• We do not accept cash or card payments, please make sure to book and pay online via Momoyoga. All payments are online only and are non-refundable and non-transferable
MEMBERSHIP
PAUSE POLICY:
• Pause for a minimum of 1 month, maximum 3 months
• Notify us via email at least 1 month in advance of your membership start date
• Payments are processed on your membership’s start date
CANCELLATION POLICY:
• Cancel via your Momoyoga account and follow up with an email
• We require 1-month notice before your next billing cycle (membership start date)
• Without this notice, your membership will end one month after your request
GENERAL INFORMATION
HEALTH + PERSONAL HYGIENE
• Don’t attend class if unwell (with fever or contagious). If unsure, try gentle practice at home first
• Arrive ready to practice; avoid wearing heavy fragrances in the shala
• Practice cleanliness (saucha): arrive showered, in clean clothes, on a clean mat
• Follow Ayurvedic guidelines for digestion and routine
• Avoid eating 2–3 hours before class; hydrate appropriately before and after, not during
MENSTRUATION + PREGNANCY
• We recommend resting during the first 1–3 days of your cycle
• Practice respects the natural downward flow of energy (Apana) during menstruation
• Menstrual Cycle Awareness is encouraged for female practitioners
• Inform your teacher of pregnancy before class
• Pregnant students should not practice during the first trimester and book a private session to adjust their practice
• Pregnant practitioners are recommended to read the book Yoga Sadhana for Mothers by Sharmila Desai and Anna Wise
INJURIES
• Inform your teacher of any injuries before class
• Understand the difference between helpful and harmful discomfort (green vs. red pain)
• Do not train through injuries—practice with the intention to heal
• For persistent pain, evaluate your lifestyle and ask questions mindfully. Consider the other things you do with your body—excessive sitting, standing, lifting, etc. If you can’t figure it out then please don’t hesitate to ask us, however, we kindly would like to remind you not to ask about every stretch, cramp or feeling you experience during your practice or otherwise, please be selective with your questions
• Know the difference:
-
Physiotherapy – to treat physical issues caused by injury, illness and ageing
-
Chiropractic – to treat health problems related to the skeletal and muscular system
-
Osteopathy – to treat muscle and joint issues through massage and manipulation to improve mobility and reduce pain